Loyalty program

Join the Congress-hotel “Еkaterinburg” loyalty program, book at a special rate on the hotel's website and enjoy the exclusive privileges of participants.

Privileges

Special rate with a discount of up to 20%
Room upgrade
Early check-in and late check-out
Discount in restaurants and bars up to 15%
Complimentary laundry service
A compliment from the hotel

Levels

Basic
Immediately after signing up for the loyalty program
- Special rate for members of the loyalty program on the website ekaterinburg-hotel.ru with a 10% discount from the first booking;
- 5% discount on the menu in the restaurant and bars of the hotel (except alcoholic beverages).
Silver
If the amount of bookings starts from 50,000 rubles during the year
- Special rate for members of the loyalty program on the website ekaterinburg-hotel.ru with a 12% discount;
- 5% discount on the menu in the restaurant and bars of the hotel (except alcoholic beverages);
- Early check-in from 11:00 and late check-out until 16:00*.
Gold
If the amount of bookings starts from 100,000 rubles during the year
- A special rate for members of the loyalty program on the website ekaterinburg-hotel.ru with a 15% discount%;
- 10% discount on the menu in the restaurant and bars of the hotel (except alcoholic beverages);
- Early check-in from 11:00 and late check-out until 16:00*;
- Welcome compliment;
- Room upgrade*.
Platinum
If the amount of bookings starts from 150,000 rubles during the year
- A special rate for members of the loyalty program on the website ekaterinburg-hotel.ru with a 20% discount;
- 15% discount in the restaurant on the menu at all restaurants (except alcoholic beverages);
- Early check-in from 11:00 and late check-out until 16:00*;
- Welcome compliment;
- Room upgrade*;
- One complimentary laundry service;
- Breakfast delivery in the room;
- 1 hour of Russian billiards and a welcome drink.

Detailed terms of the loyalty program

Frequently Asked Questions

How do I log in to my Personal Account to view my accrual history and loyalty program status?
Log in or sign up.
Which bookings are eligible for the loyalty program member's discount?
The discount applies to reservations at official rates on the hotel's website, by phone and by e-mail and cannot be combined with other special offers of the hotel.
How do I move to the next level of the loyalty program?
In order to upgrade your level in the loyalty program, you need to accumulate, while staying at the , the amount necessary for this status within 365 days.
What is the validity period of my savings and my status in the loyalty program?
The status in the loyalty program is valid for 12 months from the date of departure from the hotel. This validity period is extended for 365 days every time you stay at the Congress - Hotel “Ekaretinburg” . If no new stays have been registered within 365 days of your last stay, your status will be changed to the previous one.
How many hotel rooms per stay can I book on my account to receive a special rate?
As a member of the loyalty program, you can book up to three rooms at a special price provided.
- Accommodation is provided at the same hotel and during the same period;
- You are staying in one of these rooms.
Privileges such as a compliment in the room upon check-in, complimentary laundry service apply only to the direct participant of the program.